Throughout your daily work life, you are engaged in feedback. You are sending messages all day long.
The messages could be in the following contexts:
Do It Yourself
- A face-to-face meeting
- A phone conversations
- A text message
- A small group meeting
- A presentation in front of a large audience
- An e-mail
- A teleconference
In all of these situations there is message sending on your part. These messages can be delivered in a extremely expert manner or they can be delivered poorly.
Positive results from expert messages to employees include;
- Rapport
- Trust
- Understanding
- Cooperation
- Problem-solving
- Creative thinking
- Collaboration
Negative results from poor messages to employees include:
- Tension
- Stress
- Anger
- Frustration
- Misunderstanding
- Lack of Morale
- Competitive discussions
As a technical manager, you want to be aware of all your employee encounters. These encounters could be discussions about goals, projects, progress, action plans, corrective actions, problematic behavior, etc. These discussions could occur during the normal show the way of day-to-day business, but they also occur during stressful times, like a crisis.
In all of these situations, you are sending messages. Your messages can originate whether certain or negative emotions. These messages can be motivating or demotivating to your staff. If they are motivating, your messages become a noteworthy tool for increasing results, productivity, and morale. if they are demotivating, your employees could authentically lose their drive, commitment, and certain energy.
In my experience, technical managers have to make a difference in the middle of what they want to say and how they say it. It's leading for them to focus more on how they say things and the impact that it has on their staff. It's leading for them to remember that their is a huge difference in the middle of the content of the seminar and the impact of that seminar on the other person.
If you specialist one rule, you can dramatically improve all your messages. Living by this rule will help you to have a more certain impact on your employees. Here's the rule: Value Yourself and Value Others.
Here are the four combinations of this rule:
- You value yourself...and tend to devalue others in discussions
- You devalue yourself...and tend to value others in discussions
- You devalue yourself...and tend to devalue others in discussions
- You value yourself...and value others in discussions
Ok, here's a "rubber meets the road" litmus test. recap a new serious seminar that you had with an employee. seeing at the four combinations above, what was the composition that seemed to prevail during the procedure of discussion?
Here are some devaluing behaviors that you want to avoid. If you avoid these behaviors, you will value yourself more often in a discussion:
- Avoid taking things personally
- Avoid becoming aggressive in the discussion
- Avoid reacting defensively
- Avoid letting your ego get out of control
- Avoid an emotional meltdown
When you value others in an employee discussion, you engage in the following certain behaviors:
- You sound the self-esteem of the employee
- You don't negatively label others (e.g careless, lazy, childish, etc.)
- You avoid sarcasm
- You don't verbally charge others
- You allow people to have an understanding that is different than yours
You will enrich all of your discussions by ensuring that you value yourself and value others.
Technical Managers - If You Want best Results, Then improve Your worker Messages!
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